bv1188 Responsible Gaming
Gaming should be a source of enjoyment, not stress — bv1188 is always here for you. Stay safe, stay informed.
Our Commitment
bv1188 believes that betting and casino games are enjoyable only when played within limits. Opening an account and taking part in any betting or gaming activity on this platform is strictly for individuals aged 21 and above. Accounts for minors are prohibited and we make no exceptions on this.
Betting is a form of entertainment — not a reliable way to earn money. Members sometimes do not realise that their gaming habits are becoming a problem. For this reason, bv1188 provides several useful tools — such as deposit limits, session time limits, and self-exclusion — to help you stay in control.
Every responsible gaming guideline is clearly set out in our Terms and Conditions. For any concern or question, our 24/7 live chat and email support are always available — in both Bengali and English.
Remember — you should never bet with borrowed money, never keep placing larger bets to try to recover losses, and never use household funds to play games. bv1188 is committed to keeping you informed and well.
Tools to Keep Yourself Protected
bv1188 gives you several features to help you stay in control of your gaming activity.
Deposit Limit
Set a maximum amount you can deposit each day, each week, or each month. Once a limit is in place, it cannot be increased before the specified time has passed.
Session Time Limit
Set a maximum duration for continuous gameplay. Once the time is up, the session will end automatically.
Self-Exclusion
Suspend your account for a set period — starting from 7 days up to a longer term. The account will not be reactivated until the exclusion period has ended.
Gaming History Review
View your complete history of bets, wins, losses, and deposits. This is the most effective way to understand your own patterns.
Bet Amount Limit
Set a maximum amount you can place on a single bet, to reduce the risk of a sudden large loss.
Reality Check Reminder
Turn on pop-up notifications at regular intervals to remind you how long you have been playing.
To use these tools, log in to your account or let our support team know.
Apply for Self-Exclusion
Temporarily close your account
If you feel you need a break, submit a request using the details below. Our team will process it within 24 hours. During the exclusion period, you will not be able to place bets or make deposits.
Warning Signs of a Problem
If any of the signs below apply to you, it is important to seek help right away. Acknowledging a problem is the first step toward solving it.
- Repeatedly placing larger bets to try to recover lost money
- Hiding your betting activity from family or friends
- Playing with borrowed money or household funds
- Continuing to game while neglecting work, studies, or family
- Feeling restless or irritable when not playing
- Repeatedly trying to take a break but failing each time
- Sleep, eating, or daily life being disrupted
Our List of Commitments
bv1188 consistently follows the steps below to ensure responsible gaming.
- No account registration for anyone under the age of 21
- Self-exclusion requests are acted on without delay
- No promotional messages are sent to members who are on a break
- The support team reaches out proactively if concerning behaviour is noticed
- Gaming history is always transparent and visible to the member
- Your information is protected in accordance with our Privacy Policy
- Anyone who asks for help receives it without judgment or questions
Where to Find Support
If you are struggling, do not face it alone — get help through any of the options below.
bv1188 Live Chat
Our support team is available 24 hours a day, 7 days a week in Bengali and English. Start a chat now for account limits or self-exclusion.
Email Support
Contact us by email for confidential assistance. Our email address is: [email protected] — replies are usually sent within a few hours.
Family and Trusted Ones
A family member or trusted friend is often the first source of support. Talk to them openly — they will be there for you.
Mental Health Professionals
A psychologist or counsellor can provide effective support for addiction issues. This service is available at government hospitals and private mental health centres in Bangladesh.
Community Support Groups
The experiences of others on the path to recovery can be a great source of encouragement. Various support groups and organisations in Bangladesh offer unconditional help.
Information and Guidelines
Read our FAQ — it contains detailed answers to common questions about responsible gaming.
Protection of Minors
The minimum age to take part in any gaming or betting activity on bv1188 is 21. Age verification is mandatory at the time of account registration, and documents may be requested for identity verification at any time.
If there are children or teenagers in your household, make sure they cannot access your account. Use a strong password and keep parental control software active on your devices. If anyone else knows your login details, change your password immediately and inform our support team.
If you suspect that a minor has used an account — whether yours or someone else's — report it immediately via our 24/7 live chat or email. We will handle the matter confidentially.